How to buy
MALABO Arts&Culture is- for the time being- an online gallery dedicated to the sale and promotion of artists from the Democratic Republic of Congo. We currently have four artists under management and these are the four that you will find on our website. We aim to make your experience as simple and seamless as possible, and we will do every effort to accommodate any special requests that you may have.
Here is our ordering process:
For International Customers
- You will have the option to open an account on our secured platform and manage your order and close communication with our customer service (Coming Soon).
- Browse the works by artist and add your selection(s) to your shopping cart. We will double-check that the work is available prior to billing you. If the work is available, then the price will be available. You will be charged for the cost of the work not including the cost of shipping.
- All our works come with an invoice and a certificate of authenticity of the art work.
The online order does not yet provide an automated calculation of your shipping cost. Given the various options available with shipping carriers depending on worldwide destinations, we determine the shipping after we receive your purchase.
MALABO Arts&Culture will take good care to package the work and send it directly to you via our authorized carriers at the most cost efficient way. All shipping and transportation costs will be billed to the customer. If you have a preference from a transport/shipping service do let us know. You will receive communication regarding how to track the status of the delivery.
For Locally-based Customers
Our Brazzaville and Kinshasa-based clients will be able to view a piece of art before making a purchase. We offer the option of local pickup through cash or Bank certified cashier’s check payment.
Terms and Conditions
We do have a return policy. Our clients have the possibility to return the work(s) within 21 days at their own cost. All returned works must be in their original form. Any damages in the process of returning will be charged to the customer.
Available Payments Gateways
For direct online purchase: Paypal and Check Payments
Please do not hesitate to contact us if you have any questions.
The Malabo Group